Privacy Policy
1. Who We Are
Business name: Quercus Biodiversity Solutions
Website: https://quercus-biodiversity-solutions.co.uk/
Contact email: kat@quercus-biodiversity-solutions.co.uk
For the purposes of data protection law, we are the data controller.
2. Personal Data We Collect
We may collect and process the following personal data:
a. Information You Provide Directly
When you contact us via the Website or email, we may collect:
- Name
- Email address
- Phone number
- Company or organisation (if provided)
- Any information you include in your message
b. Automatically Collected Data
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system
- Pages visited and time spent on the site
- Referring website
This data does not usually identify you personally and is used for statistical and security purposes.
3. How We Use Your Personal Data
We use personal data to:
- Respond to enquiries and communications
- Provide information about our services
- Operate and maintain the Website
- Improve website performance and user experience
- Comply with legal and regulatory obligations
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you voluntarily submit information (e.g. contact forms)
- Legitimate interests – to operate, maintain, and improve our business and Website
- Legal obligation – where required by law
5. Cookies
Our Website may use cookies and similar technologies to:
- Ensure the Website functions correctly
- Understand how visitors use the site
You can control or disable cookies through your browser settings. Disabling cookies may affect how the Website functions.
If a cookie banner or consent tool is in use, your preferences will be respected.
6. Sharing Your Data
We do not sell your personal data.
We may share data with:
- Website hosting providers
- IT or analytics service providers
- Professional advisers where necessary
- Public authorities where legally required
All third parties are required to process data securely and lawfully.
7. Data Retention
We only keep personal data for as long as necessary:
- Enquiry data is retained only as long as needed to respond and for reasonable business records
- Analytics data is retained in anonymised or aggregated form
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at [insert contact email].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
9. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure. However, no internet transmission is completely secure.
10. External Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: kat@quercus-biodiversity-solutions.co.uk
Website: https://quercus-biodiversity-solutions.co.uk/